1. Agreement to Terms

By accessing our website, calling our phone number, or using any of our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These Terms of Service are entered into between you and PSR Emeritus Inc., a California corporation that owns and operates Premium Home Appliance.

2. Company Information

PSR Emeritus Inc. d/b/a Premium Home Appliance
Phone: (350) 218-1234
Email: [email protected]
Website: www.premiumhomeappliance.com

3. Services

Premium Home Appliance, operated by PSR Emeritus Inc., provides appliance repair services, appliance sales, and related services to homeowners in Stanislaus County, San Joaquin County, and Merced County, California. We specialize in luxury appliance brands including Viking, Miele, Sub-Zero, Wolf, Thermador, and others.

All service appointments are subject to technician availability. We reserve the right to decline service at our discretion.

4. Virtual Receptionist & Call Recording

Our primary contact number, (350) 218-1234, is serviced by a Virtual Receptionist. By calling this number, you acknowledge and agree to the following:

Your call may be answered by an automated or AI-assisted virtual receptionist on behalf of PSR Emeritus Inc.
All calls to and from this number are recorded.
Call recordings are used for quality assurance, training, dispute resolution, and service improvement.
By continuing your call after the recording notice, you provide your explicit consent to be recorded as required under California Penal Code § 632 and applicable federal law.

5. Pricing & Payment

All prices are in U.S. dollars. A diagnostic fee starting at $75 applies to service calls. Final service costs will be provided after diagnosis. We accept all major credit cards.

6. Warranties & Disclaimers

Repair work is warranted as stated in your individual service agreement. Refurbished appliances we sell carry applicable warranty terms disclosed at point of sale. New appliances sold are covered by the respective manufacturer's warranty.

We are not affiliated with, endorsed by, or agents of Viking, Miele, Sub-Zero, Wolf, Thermador, or any other appliance manufacturer unless explicitly stated in writing. Certification references reflect technician training qualifications.

Our website is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free website operation.

7. Limitation of Liability

To the fullest extent permitted by law, PSR Emeritus Inc. and its officers, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Our total liability to you for any claim shall not exceed the amount you paid for the service in question.

8. Governing Law

These Terms of Service are governed by the laws of the State of California, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts of Stanislaus County, California, unless otherwise required by law.

9. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Updates will be posted on this page with a revised date. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

10. Contact Us

For questions about these Terms of Service, please contact:
PSR Emeritus Inc. d/b/a Premium Home Appliance
Email: [email protected]
Phone: (350) 218-1234